SAP Business One Support Options

As part of our vision for long-term partnerships with our customers we offer a range of SAP Business One Support options to ensure that you get the support you need when you need it. SAP Business One Support services, including the SAP Business One Starter Package, consists of a help-desk, report development and remote assistance and consulting. Our objective is always to ensure you receive the best possible value and SAP Business One Support and up-time from your investment in SAP Business One and SMAKINTEL Solutions.

SAP Business One Remote Support Platform (RSP)

The SAP Business One Remote Support Platform monitors the entire SAP Business One environment. By significantly reducing the time between the appearance, identification, and resolution of issues, the SAP Business One Remote Support Platform minimizes the impact on your databases and processes. By providing important information about the status of the SAP installed base, the platform reduces SAP Business One Support costs and simplifies future decision making.